The State Agency for Citizens’ Service and Social Innovation under the President of the Republic of Azerbaijan

The State Agency for Citizens’ Service and Social Innovation under the President of the Republic of Azerbaijan has been established in accordance with Decree No. 685 of the President of the Republic of Azerbaijan dated July 13, 2012, and “ASAN service” centers were established of the same decree, subordinated to the State agency. 

The State Agency is a state authority that provides a common management of service centers, the coordination, monitoring and assessment of activities of the employees of state agencies operating in service centers, mutual integration of databases of the state bodies, accelerating the process of organization of e-services, improving of the system of management in this area.

The purpose of establishment of ASAN service is reducing costs and loss of time of the citizens, achieving a compliance of ethical behavior and courteous treatment towards the citizens, increasing of professional level, strengthening the confidence in the state institutions, increasing the transparency, strengthening the fight against corruption, wider using of electronic services, increasing efficiency of the institutional reforms in this area.

Address: Republic of Azerbaijan, Baku, AZ 1078, 36 street academician Hasan Aliyev, 

E-mail: [email protected]

Tel: (+994 12) 108 (Chagry -Call, center);

                        (+994 12) 444-74-44

Fax: (+994 12) 444-74-45

Electronic Document Circulation Department:

Tel: (+994 12) 444-74-74, 444-74-75

Web-site: www.asan.gov.az